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Privacy Policy

Effective Date: August 1st, 2026

At Don’t Stop, we value your privacy and understand the importance of protecting your personal information, especially when purchasing adult lifestyle products. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.dontstop.pk or place an order with us.

By using our website, creating an account, or placing an order, you agree to the practices described in this Privacy Policy.

Our Commitment to Your Privacy

Your privacy is extremely important to us.

We are committed to handling your personal information responsibly and taking reasonable measures to protect it from unauthorized access, misuse, disclosure, or loss.

Because we sell adult lifestyle products intended for customers aged 18 years or older, we understand that confidentiality is especially important. We make every reasonable effort to ensure your shopping experience remains private and secure.

Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping Address
  • Billing Information (where applicable)

Account Information

  • If you create an account, we may also store:

    • Username
    • Encrypted Password
    • Order History
    • Saved Addresses

    Passwords are stored in encrypted form and are not accessible to our staff.

How We Use Your Information

We use your information to:

  • Process and confirm your orders.
  • Deliver your purchases.
  • Provide customer support.
  • Respond to inquiries and complaints.
  • Verify payments where required.
  • Improve our products and services.
  • Send order updates and important service notifications.
  • Provide promotional offers and marketing communications when appropriate.
  • Prevent fraud and unauthorized transactions.
  • Comply with applicable legal obligations.

We collect only the information reasonably necessary to provide our services.

Marketing Communications

With your consent or where permitted by law, we may contact you through:

  • Email
  • WhatsApp

These communications may include:

  • New product launches
  • Promotional offers
  • Exclusive discounts
  • Seasonal campaigns
  • Important store announcements

If you no longer wish to receive promotional messages, you may unsubscribe at any time by contacting us through WhatsApp or by emailing us.

Please note that you may still receive essential service communications related to your orders.

Payment Information

We currently accept:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Easypaisa

We do not store your banking passwords, PINs, or confidential financial credentials.

Customers should never share sensitive banking information through unofficial communication channels.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

However, we may share limited information with trusted service providers when necessary to complete your order or operate our business.

This may include:

  • Courier and delivery partners
  • Payment service providers
  • Website hosting providers
  • Technical support providers
  • Marketing and advertising platforms

These parties receive only the information necessary to perform their services and are expected to handle it responsibly.

Analytics & Advertising Services

To improve our website and better understand customer preferences, we use trusted third-party analytics and advertising services, including:

  • Google Analytics
  • Google Ads
  • Facebook Pixel
  • TikTok Pixel

These services help us:

  • Measure website performance.
  • Understand visitor behavior.
  • Improve user experience.
  • Evaluate advertising campaigns.
  • Show more relevant advertisements.

The information collected through these services is generally used in an aggregated or statistical manner and is not intended to personally identify individual customers.

Data Security

Protecting your personal information is one of our priorities.

We implement reasonable administrative, technical, and organizational measures designed to safeguard your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure. Therefore, customers use our website at their own discretion.

Confidential Packaging & Privacy

We understand that many customers value privacy when purchasing adult lifestyle products.

To protect your confidentiality:

  • Orders are shipped in discreet packaging.
  • The outer package does not reveal the contents.
  • No explicit product names are displayed on the packaging.

Your privacy remains a priority throughout the ordering and delivery process.

Account Management

Customers may:

  • Create an account.
  • Place orders as a guest.
  • Update their account information.
  • Request deletion of their account.

To request account deletion, please contact our customer support team using the details provided below.

Certain information may be retained where required for legal, accounting, fraud prevention, or record-keeping purposes.

Children's Privacy

Don’t Stop sells products intended exclusively for adults aged 18 years or older.

Our website is not intended for children, and we do not knowingly collect personal information from individuals under the age of 18.

If we become aware that personal information from a minor has been submitted, we will take reasonable steps to remove it from our records.

Third-Party Websites

Our website may contain links to external websites or third-party services.

Once you leave www.dontstop.pk, this Privacy Policy no longer applies.

We encourage users to review the privacy policies of any third-party websites they visit.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Process your orders.
  • Provide customer support.
  • Maintain business records.
  • Comply with legal obligations.
  • Resolve disputes.
  • Prevent fraudulent activity.

When information is no longer required, we will securely delete or anonymize it where appropriate.

Your Privacy Rights

You may contact us at any time to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your account details.
  • Request account deletion.
  • Opt out of promotional communications.

We will respond to legitimate privacy-related requests within a reasonable timeframe.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any revised version becomes effective immediately upon publication on www.dontstop.pk.

We encourage customers to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Don’t Stop

Website: www.dontstop.pk

Email: dontstoppk@gmail.com

Phone: 0319-9571195

WhatsApp: 0319-9571195

Business Hours: 24 Hours a Day, 7 Days a Week

Address: Islamabad/Rawalpindi, Pakistan

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