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Terms & Conditions

Effective Date: August 1st, 2026

Welcome to Don’t Stop (“we,” “our,” “us,” or “Don’t Stop”). These Terms & Conditions govern your access to and use of www.dontstop.pk and all products and services offered through our website.

By accessing our website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or purchasing our products.

Eligibility

Our products are designed for adults aged 18 years or older.

By placing an order through our website, you confirm that:

  • You are at least 18 years old.
  • You are legally permitted to purchase adult lifestyle products under the applicable laws of Pakistan.
  • All information you provide is accurate and complete.

We reserve the right to refuse service or cancel any order if we believe these requirements are not met.

About Our Products

Don’t Stop offers adult lifestyle products intended to enhance intimacy, romance, and personal relationships between consenting adults.

Our product range includes:

  • Women’s intimate apparel
  • Romantic accessories
  • Couple intimacy card games
  • Men’s performance accessories
  • Other adult lifestyle products

All products are intended for personal use only.

Customers are responsible for using all products safely and according to any instructions provided.

Account Registration

Customers may create an account to enjoy a faster shopping experience.

You are responsible for:

  • Maintaining the confidentiality of your account.
  • Keeping your login credentials secure.
  • Updating your information whenever necessary.
  • All activities performed through your account.

You may also place orders using our guest checkout option.

If you wish to delete your account, please contact our customer support.

Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate.

However:

Product colors may appear slightly different due to photography, lighting, monitor settings, or mobile display variations.

Minor differences between displayed images and the actual product shall not be considered defects.

Pricing

All prices displayed on www.dontstop.pk are listed in Pakistani Rupees (PKR).

Prices are subject to change without prior notice.

We reserve the right to:

  • Correct pricing errors.
  • Update prices at any time.
  • Modify promotional offers.
  • End discounts without notice.

If a pricing error occurs after an order has been placed, we reserve the right to cancel the order and issue a refund if payment has already been received.

Orders

When you place an order, it represents an offer to purchase our products.

After receiving your order:

  • We may contact you via WhatsApp or phone for confirmation.
  • Orders are dispatched only after confirmation.
  • We reserve the right to decline or cancel any order before dispatch.

Reasons may include:

  • Product out of stock
  • Incorrect pricing
  • Incorrect product information
  • Fraud prevention
  • Suspicious activity
  • Customer unreachable
  • Incomplete customer information

Payment Methods

We currently accept:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Easypaisa

Orders requiring advance payment will only be processed after payment confirmation.

Shipping

Orders are generally processed within 1–2 business days.

Estimated delivery time is 5–7 business days, although delays may occasionally occur due to courier operations, public holidays, weather conditions, or other circumstances beyond our control.

Shipping charges are:

PKR 199 (Flat Rate)

We offer:

  • Free shipping on prepaid orders
  • Free shipping on first orders (where applicable)

Order Cancellation

Customers may cancel an order before dispatch.

Since we confirm every order through WhatsApp or phone before shipping, cancellation requests must be made before the parcel is handed over to the courier.

Orders cannot be cancelled once dispatched.

Exchange & Returns

Customers may request an exchange within 7 days after receiving their order.

Exchange requests may be accepted for:

  • Wrong product received
  • Wrong size
  • Damaged item
  • Defective product
  • Change of mind

Customers are responsible for return shipping charges unless otherwise approved by Don’t Stop.

Unused, unopened and hygienically resalable products are acceptable for exchange and return.

Please review our separate Exchange Policy and Returns & Refund Policy for detailed procedures.

Refund Policy

Approved refunds are processed within 7 business days after the returned product has been received and inspected.

Refunds are issued through:

  • Bank Transfer
  • Easypaisa
  • JazzCash

Shipping charges and COD handling charges are non-refundable.

Privacy

We respect your privacy.

Customer information is handled in accordance with our Privacy Policy.

Your personal information is collected only for processing orders, customer support, and improving our services.

Acceptable Use

By using our website, you agree not to:

  • Violate any applicable laws.
  • Submit false information.
  • Attempt unauthorized access to our website.
  • Interfere with website security.
  • Upload malicious software.
  • Misuse our services.

Any misuse may result in immediate suspension or termination of access.

Intellectual Property

Unless otherwise stated, all website content including:

  • Website design
  • Text
  • Product descriptions
  • Graphics
  • Logos
  • Icons
  • Layout
  • Branding

is the intellectual property of Don’t Stop.

Copying, reproducing, modifying, distributing, or republishing any content without prior written permission is strictly prohibited.

Unauthorized use may result in legal action where applicable.

Limitation of Liability

To the maximum extent permitted under Pakistani law, Don’t Stop shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Website use
  • Product use
  • Delivery delays
  • Third-party courier services
  • Technical interruptions
  • Temporary website unavailability

Customers agree that the use of our website and products is entirely at their own discretion and risk.

Third-Party Services

Our website may utilize trusted third-party service providers for payment processing, courier services, analytics, advertising, or customer communication.

These third parties operate under their own terms and privacy practices.

Don’t Stop is not responsible for the content, policies, or services provided by external websites or service providers.

Website Availability

While we strive to maintain uninterrupted access to our website, we cannot guarantee continuous availability.

Maintenance, technical issues, or unforeseen circumstances may temporarily affect website performance.

Product Availability

All products are subject to availability.

We reserve the right to:

  • Discontinue products
  • Modify product specifications
  • Limit purchase quantities
  • Refuse bulk purchases where necessary

Accuracy of Information

Although we make every effort to keep website information accurate, occasional typographical errors, pricing inaccuracies, or product description errors may occur.

We reserve the right to correct any errors without prior notice.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.

Any disputes arising from the use of this website shall fall under the exclusive jurisdiction of the competent courts located in Rawalpindi, Pakistan.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Any revisions become effective immediately upon publication on this website.

Customers are encouraged to review this page periodically.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

Don’t Stop

Website: www.dontstop.pk

Email: dontstoppk@gmail.com

Phone: 0319-9571195

WhatsApp: 0319-9571195

Business Hours: 24 Hours, 7 Days a Week

Address: Islamabad/Rawalpindi, Pakistan

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