Payment Policy

Effective Date: August 1st, 2026

At Don’t Stop, we aim to provide a secure, simple, and convenient payment experience for all our customers. This Payment Policy explains the payment methods we accept, how payments are processed, and the responsibilities of both customers and Don’t Stop when making purchases through www.dontstop.pk.

By placing an order on our website, you agree to the terms outlined in this Payment Policy.

Accepted Payment Methods

We currently accept the following payment methods:

Cash on Delivery (COD)
Bank Transfer
Easypaisa

The available payment options may change from time to time. Any updates will be reflected on our website.

Cash on Delivery (COD)

For your convenience, we offer Cash on Delivery (COD) across eligible locations within Pakistan.

When selecting COD:

Payment must be made in full at the time of delivery.
Please keep the exact amount ready whenever possible to help ensure a smooth delivery process.
Customers should inspect the outer packaging before accepting the parcel.

Failure to accept a confirmed COD order without a valid reason may affect eligibility for future COD purchases.

Prepaid Orders

Customers who prefer to pay in advance may use one of our supported payment methods.

Prepaid orders are processed after successful payment verification.

Eligible prepaid orders may qualify for promotional benefits such as:

Free Shipping
Special promotional offers (where applicable)

Any active promotions will be displayed on our website or communicated during checkout.

Bank Transfer Payments

Customers choosing Bank Transfer will receive our payment details after placing an order.

Please note:

Orders are processed only after the payment has been successfully verified.
Customers should use the correct payment reference where applicable.
A payment confirmation or receipt may be requested to speed up verification.

If payment is not received within a reasonable time, the order may be cancelled.

Easypaisa Payments

Customers may also complete their purchase through Easypaisa.

To ensure timely order processing:

Send payment only to the official payment details provided by Don’t Stop.
Retain your payment receipt until your order has been delivered.
Payment verification may take a short period depending on transaction timing.

Orders will be processed after payment confirmation.

Payment Verification

To protect both our customers and our business, some prepaid orders may require payment verification before dispatch.

Verification may include:

Confirmation of payment receipt.
Verification of transaction details.
Confirmation of customer information.

This process helps prevent unauthorized transactions and ensures secure order processing.

Pricing & Currency

All prices displayed on www.dontstop.pk are shown in Pakistani Rupees (PKR).

Prices include the product cost only unless otherwise stated.

Applicable shipping charges, promotional discounts, or additional fees (if any) will be displayed during checkout before payment is completed.

Pricing Errors

Although we strive to maintain accurate pricing, occasional pricing or typographical errors may occur.

If an incorrect price is displayed:

We reserve the right to correct the error.
We may contact you before processing the order.
If necessary, we may cancel the order and issue a full refund for any prepaid amount received.

Order Confirmation

Placing an order does not automatically guarantee acceptance.

After your order is received:

Our team may contact you via WhatsApp or phone to confirm your order.
Orders are prepared for dispatch only after successful confirmation and, where applicable, payment verification.

Payment Security

We take reasonable measures to help protect customer payment information.

However:

Don’t Stop never asks customers to share ATM PINs, debit card PINs, banking passwords, or one-time verification codes (OTPs).
Customers should only make payments using the official payment details provided by Don’t Stop.
If you receive suspicious payment requests claiming to represent Don’t Stop, please contact us immediately before making any payment.

Refunds for Cancelled or Approved Returns

Where a refund is approved under our Cancellation Policy or Returns & Refund Policy, refunds will be issued through one of the following methods:

Bank Transfer
Easypaisa

Approved refunds are generally processed within 7 business days after verification and approval.

Failed or Incomplete Payments

If a payment:

Fails to process,
Cannot be verified,
Is received with incorrect details, or
Remains incomplete,

your order may be delayed or cancelled until the issue has been resolved.

If you experience any payment-related problems, please contact our support team for assistance.

Fraud Prevention

To maintain a safe shopping environment, Don’t Stop reserves the right to:

Request additional verification for certain orders.
Cancel suspicious or fraudulent transactions.
Refuse orders that appear to involve unauthorized payment methods.
Restrict future purchases where fraudulent activity is suspected.

These measures are designed to protect both our customers and our business.

Changes to Payment Methods

We may add, remove, or modify available payment methods at any time without prior notice.

The latest payment options will always be displayed during the checkout process on www.dontstop.pk.

Policy Updates

Don’t Stop reserves the right to update or modify this Payment Policy at any time without prior notice.

Any changes become effective immediately upon publication on our website.

Customers are encouraged to review this page periodically.

Contact Us

If you have any questions regarding payments or require assistance with a transaction, please contact us.

Don’t Stop

Website: www.dontstop.pk

Email: dontstoppk@gmail.com

Phone: 0319-9571195

WhatsApp: 0319-9571195

Business Hours: 24 Hours a Day, 7 Days a Week

Address: Islamabad/Rawalpindi, Pakistan